Privacy Policy

1. Introduction

EngageByte (“we,” “our,” or “us”) is a marketing business based in Massachusetts, United States. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use engagebyte.com (the “Site”), contact us, or use our marketing services (the “Services”).

2. Information we collect

We collect information you provide directly, which may include your name, email address, phone number, business or clinic name, and the contents of your message. Please do not submit patient information, medical records, treatment details, financial account information, government identification numbers, or other sensitive personal information through the Site.

Our hosting and security systems may also process basic technical information, such as IP address, browser and device information, requested pages, timestamps, and diagnostic or security events, as reasonably necessary to deliver and protect the Site.

3. Optional analytics and advertising technology

The Site uses browser storage to remember your privacy preference. If you accept optional analytics, the Site loads the Meta Pixel for advertising measurement. Meta may then receive information such as page views, IP address, browser or device information, cookie or advertising identifiers, and campaign attribution data. Meta may use that information according to its own privacy terms, including to measure advertising and recognize activity over time and across websites or services.

Optional Meta technology is not loaded when you reject it. You can change your selection at any time through the “Privacy choices” link in the Site footer.

4. How we use information

• Respond to inquiries and schedule requested conversations.
• Provide, administer, and improve our Services.
• Understand Site use and campaign performance where analytics technology is used.
• Detect spam, misuse, security incidents, and technical problems.
• Comply with legal obligations and establish or defend legal claims.

5. Service providers and disclosure

We use service providers to operate the Site and respond to inquiries. These include Hetzner for infrastructure hosting, Formspree for contact-form delivery, Google reCAPTCHA for spam and abuse prevention, Calendly when you choose to use its external scheduling service, and Meta when you accept optional advertising measurement. reCAPTCHA may process device, network, and interaction information under Google’s Privacy Policy and Terms of Service. These providers process information under their own terms and privacy practices and only as relevant to the service being used.

We may also disclose information to professional advisers, in connection with a business transaction, when required by law, or when reasonably necessary to protect rights, safety, and Site security.

We do not sell personal information for money. When optional Meta technology is enabled, the disclosure to Meta may be considered “sharing” for cross-context behavioral advertising under some state privacy laws. You can opt out through “Privacy choices” or a supported Global Privacy Control signal.

6. Cookies and your choices

The Site’s privacy notice lets you accept or reject optional analytics on that browser. The preference is browser-specific and may be reset if you clear browser storage or use another browser or device. Use “Privacy choices” in the footer to review or change the selection.

Where technically available, we treat a Global Privacy Control signal as a request to reject optional advertising technology. Because there is no universally accepted interpretation of the older Do Not Track signal, the Site does not separately respond to Do Not Track; use the Site’s privacy controls instead. Browser and third-party platform controls may provide additional choices.

7. Privacy requests

Depending on the law that applies, you may request access to, correction of, or deletion of personal information, or ask us to restrict or explain certain processing. You may also opt out of optional advertising technology as described above. Email us from the address connected with your request and describe what you would like us to do. We may need to verify your identity before completing a request. We will respond as required by applicable law and will not discriminate against you for making a valid privacy request.

8. Data security and retention

We use reasonable administrative and technical safeguards designed to protect personal information. No internet transmission or storage system can guarantee complete security.

Ordinary inquiries are generally deleted or anonymized within 24 months after our last meaningful interaction unless a longer period is reasonably necessary for an active business relationship, contractual or tax records, dispute resolution, security, or another legal obligation. Technical and security records are retained for shorter periods appropriate to their purpose. Browser privacy preferences remain on the applicable browser until changed, cleared, or replaced by an updated preference version.

9. External services and links

The Site may link to services operated by others, including Calendly and social media platforms. Their privacy practices apply when you visit or use those services. We are not responsible for third-party websites or services.

10. Children’s privacy

The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from them.

11. Changes and contact

We may update this Policy and will post its revised effective date on this page. Questions, accessibility concerns, or privacy requests may be sent to contact@engagebyte.com. Our business location is Massachusetts, United States.